Protecting the Personal Information of Patients
The University of Osaka Dental Hospital utilizes records containing the personal information of patients not only as a healthcare facility, but also for the purposes prescribed as an educational and research institute. The understanding and cooperation of all patients is requested in this matter.
１．The personal information of patients is used for the following purposes in accordance with the hospital’s rules established based on applicable laws and regulations.
(１)Use by the hospital
- Medical services provided to the patient
- Medical insurance administration
- Administrative tasks related to the patient (Hospital management such as hospitalization and discharge, visitor assistance, accounting and finance, reports of medical accidents, improvement of medical services)
- Basic data for the maintenance and improvement of medical services and operations
(２)Use by the hospital and The University of Osaka
- Medical education
- Case-based research
- Provision of information to outside auditing organizations (In these uses, information is provided anonymously as far as possible).
(３)Provision of information to other medical institutions
- Cooperation in providing medical services with other hospitals, clinics, birth centers, pharmacies, home-visit nursing stations, nursing care service providers, etc.
- To answer inquiries on medical services from other medical institutions
- To seek the opinion and advice from outside physicians on the treatment of a patient
- For the consignment of laboratory tests and other outsourcing
- To explain a patient’s medical condition to the family
- Medical insurance administration (consignment of insurance administration, submission of health insurance claims to an examination/payment organization, to inquiries for an examination/payment organization or insurer)
- To answer inquiries from an examination/payment organization or insurer
- Submission to a government agency or judicial organ based on applicable laws and regulations
- To inform an entity which has entrusted this hospital with a medical examination of the results of the examination based on applicable laws and regulations
- For consultation with or notification to a medical professional association or insurance company responsible for physician liability insurance
Please let us know if you have any questions regarding the applicability of the above purposes.
２．If a patient’s personal information is used for any purpose other than those listed above, the patient’s consent will be obtained in writing.
３．Patients have the following rights regarding their personal information.
- Patients can demand the disclosure of their personal information using the prescribed procedure.
- Patients can demand the correction of their disclosed personal information using the prescribed procedure.
- Patients have the right to demand discontinuation of the use, erasure, or discontinuation of the provision of their personal information using the prescribed procedure if they think that their personal information is being handled inappropriately.
- Patients have the right to object to the hospital if they have a complaint about hospital decisions made that affect the patients’ rights listed above.
４．For more details concerning the handling of patients’ personal information at this hospital
Please refer to the pamphlet available at the brochure rack in the front of the elevator on the left side of the entrance.
If you have any questions about the patients’ personal information, please ask at the section 10, at the Genreral Reception on the 1st floor. For inquiries by telephone, please use the numbers below.