{"id":2114,"date":"2025-01-14T16:56:57","date_gmt":"2025-01-14T07:56:57","guid":{"rendered":"http:\/\/hospital.dent.osaka-u.ac.jp\/?page_id=2114"},"modified":"2025-03-25T10:55:53","modified_gmt":"2025-03-25T01:55:53","slug":"inquiry","status":"publish","type":"page","link":"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/inquiry\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p>For the protection of patient privacy, we can only accept inquiries directly from the patient themselves if they are an adult, or from a parent or legal guardian if the patient is under 18 years of age. Please note that we are unable to respond to inquiries from anyone else, except for the patient themselves or a parent\/legal guardian of a minor.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-border-box vk_borderBox vk_borderBox-background-transparent is-style-vk_borderBox-style-solid-kado-tit-inner\"><div class=\"vk_borderBox_title_container\"><i class=\"\"><\/i><h4 class=\"vk_borderBox_title\">Contact Information<\/h4><\/div><div class=\"vk_borderBox_body\">\n<div class=\"wp-block-vk-blocks-button vk_button vk_button-color-custom vk_button-align-left\"><a href=\"tel:06-6879-5111\" class=\"vk_button_link has-text-color vk_button_link-type-text has-vk-color-primary-color btn-md\" role=\"button\" aria-pressed=\"true\" rel=\"noopener\"><div class=\"vk_button_link_caption\"><i class=\"fa-solid fa-phone vk_button_link_before\" aria-hidden=\"true\"><\/i><span class=\"vk_button_link_txt\">06-6879-5111\uff08Weekday 9:00\uff5e16:00\uff09<\/span><\/div><\/a><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-button vk_button vk_button-color-custom vk_button-align-left\"><a href=\"tel:06-6879-2848\" class=\"vk_button_link has-text-color vk_button_link-type-text has-vk-color-primary-color btn-md\" role=\"button\" aria-pressed=\"true\" rel=\"noopener\"><div class=\"vk_button_link_caption\"><i class=\"fa-solid fa-phone vk_button_link_before\" aria-hidden=\"true\"><\/i><span class=\"vk_button_link_txt\">06-6879-2848\uff08Emergency cases\uff09<\/span><\/div><\/a><\/div>\n\n\n\n<p>\u203b For the time being, we are only accepting emergency cases, such as those arriving by ambulance. We provide emergency treatment for severe inflammation of the mouth, such as trauma, fractures, and severe inflammation of the face, gums, teeth, lips, and tongue. <\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<p>We have compiled a list of frequently asked questions for your convenience. Please review these questions before contacting us.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p>Do I need a referral letter to be seen?<\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>You do not need a referral letter to be seen at our hospital.  After checking in at counter 1 ( First Visits), General Reception on the first floor, our staff  will ask you about your oral condition and guide you to the appropriate department in the Pre-examination and Consultation Room.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-info has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-link\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>link<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<p>For new patients, please also see:<\/p>\n\n\n\n<p><a href=\"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/patient\/out_patient\/#first-visit\" data-type=\"page\" data-id=\"86\">Information for New Patients<\/a><\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p><strong>What are your reception hours<\/strong>?<\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>For first-time visitors, reception hours are from 8:30 a.m. to 11:30 a.m., Monday to Friday, excluding public holidays and the year-end and New Year holidays (December 29th to January 3rd).<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-info has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-link\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>link<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<p>For details on clinic hours, after-hours care, and holiday emergency care, please see the page below.<\/p>\n\n\n\n<p><a href=\"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/patient\/out_patient\/#first-visit\" data-type=\"page\" data-id=\"86\">Information for New Patients<\/a><\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p>I have lost my appointment card. What should I do?<\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>We can reissue your appointment card. Please visit the counter 1 ( First Visits), General Reception on the first floor.<\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p><strong>What are the visiting hours for inpatient?<\/strong><\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>Visiting hours are from 12 p.m. to 7 p.m.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-info has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-link\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>link<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<p>For more information, please see the page below.<\/p>\n\n\n\n<p><a href=\"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/patient\/visitation\/\" data-type=\"page\" data-id=\"86\">Information on Inpatient Visitation<\/a><\/p>\n<\/div><\/div>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p><strong>Can I park my car at the hospital during hospitalization?<\/strong><\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>We ask that you refrain from parking at the hospital during hospitalization.<\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p><strong>Can I pay my medical expenses by credit card?<\/strong><\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>We accept major credit cards for payment, however, some cards may not be accepted. Please inquire at the payment counter for details.<\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p>Is there parking available? Also, could you tell me how to get to the hospital by car?<\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>Yes, there is paid parking specifically for hospital visitors. Please refer to the link below for directions.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-info has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-link\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>link<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<p>For more information, please see the page below.<\/p>\n\n\n\n<p><a href=\"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/patient\/access\/\" data-type=\"page\" data-id=\"86\">Access<\/a><\/p>\n<\/div><\/div>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p>Is there an ATM or post office in the hospital?<\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>We don't have a post office or ATM at our hospital.<\/p>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-faq2 vk_faq  \"><div class=\"vk_faq-header\"><\/div><dl class=\"vk_faq-body\">\n<dt class=\"wp-block-vk-blocks-faq2-q vk_faq_title\" aria-label=\"\u8cea\u554f\">\n<p><strong>Are there any shops or restaurants in the hospital?<\/strong><\/p>\n<\/dt>\n\n\n\n<dd class=\"wp-block-vk-blocks-faq2-a vk_faq_content\" aria-label=\"\u56de\u7b54\">\n<p>Yes, there is a shop on the 1st floor that sells dental care products, etc., and a cafe.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-info has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-link\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>link<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<p>For more information, please see the page below.<\/p>\n\n\n\n<p><a href=\"https:\/\/hospital.dent.osaka-u.ac.jp\/en\/patient\/facility\/\" data-type=\"page\" data-id=\"86\">Floor map<\/a><\/p>\n<\/div><\/div>\n<\/dd>\n<\/dl><div class=\"vk_faq-footer\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-lg--margin-top\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"form\">Contact us by Email<\/h2>\n\n\n\n<p>If you have any opinions or questions about our hospital, please feel free to contact us using the inquiry form. Before contacting us, we kindly ask that you review the \"FAQ\", as it may address your question. If you are unable to find a solution, please submit the inquiry form below with all required fields completed.<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-alert vk_alert alert alert-warning has-alert-icon\"><div class=\"vk_alert_icon\"><div class=\"vk_alert_icon_icon\"><i class=\"fa-solid fa-triangle-exclamation\" aria-hidden=\"true\"><\/i><\/div><div class=\"vk_alert_icon_text\"><span>Important Notes<\/span><\/div><\/div><div class=\"vk_alert_content\">\n<ul class=\"wp-block-list\">\n<li>We are unable to respond to inquiries regarding specific medical conditions or treatment details.<\/li>\n\n\n\n<li>For appointment-related inquiries, please contact the respective department directly.<\/li>\n\n\n\n<li>Please note that appointment changes or cancellations cannot be made through this form. Any such requests submitted here will not be processed.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-border-box vk_borderBox vk_borderBox-background-transparent has-text-color has-vk-color-primary-color is-style-vk_borderBox-style-solid-kado-tit-banner\"><div class=\"vk_borderBox_title_container has-background has-vk-color-primary-background-color\"><i class=\"u003ci class=u0022fa-regular fa-envelopeu0022u003eu003c\/iu003e\" aria-hidden=\"true\"><\/i><h4 class=\"vk_borderBox_title\">Inquiry Form<\/h4><\/div><div class=\"vk_borderBox_body\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3138-o1\" lang=\"ja\" dir=\"ltr\" data-wpcf7-id=\"3138\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2114#wpcf7-f3138-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30a9\u30fc\u30e0\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3138\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ja\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3138-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<div class=\"form-group row\">\n<label class=\"col-md-3 col-form-label\"><span class=\"badge badge-danger\">required<\/span> Are you a...?<\/label><div class=\"col-md-9\"><span class=\"wpcf7-form-control-wrap\" data-name=\"type\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"type\" value=\"Foreign Resident\" \/><span class=\"wpcf7-list-item-label\">Foreign Resident<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"type\" value=\"Foreign Visitor\" \/><span class=\"wpcf7-list-item-label\">Foreign Visitor<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"type\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span><\/div>\n<\/div>\n\n<div class=\"form-group row\">\n<label class=\"col-md-3 col-form-label\"><span class=\"badge badge-danger\">required<\/span> Your Name<\/label><div class=\"col-md-9\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Example\uff09Oosaka Taro\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"form-group row\">\n<label class=\"col-md-3 col-form-label\"><span class=\"badge badge-danger\">required<\/span> Email Address<\/label><div class=\"col-md-9\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email mb-1 form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Example\uff09abcdefg@example.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"form-group row\">\n<label class=\"col-md-3 col-form-label\"><span class=\"badge badge-danger\">required<\/span> Phone number<\/label><div class=\"col-md-9\"><span class=\"wpcf7-form-control-wrap\" data-name=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Example\uff0909012345678\" value=\"\" type=\"text\" name=\"tel\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"form-group row\">\n<label class=\"col-md-3 col-form-label\"><span class=\"badge badge-danger\">required<\/span> Inquiry Details<\/label><div class=\"col-md-9\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><\/div>\n<\/div>\n\n\u3010Privacy Policy\u3011\nThe personal information we receive will be used only for the purpose of providing information about our hospital and will not be used for any other purpose. Please <a target=\"_blank\" href=\"http:\/\/hospital.dent.osaka-u.ac.jp\/en\/privacy-policy\/\">click here<\/a> for our privacy policy.\n\n<div class=\"form-group alert alert-warning\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">The confirmation screen will not appear. Please reconfirm the information you have entered and check the box if you are satisfied with the information.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n\n<div class=\"text-center\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-info\" type=\"submit\" value=\"Submit after agreeing to the handling of personal information\" \/><\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>For the protection of patient privacy, we can only accept inquiries directly from the patient themselves if th [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":90,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_locale":"en_US","_original_post":"https:\/\/xiang.sakura.ne.jp\/oudh\/?page_id=228","footnotes":""},"class_list":["post-2114","page","type-page","status-publish","hentry","en-US"],"acf":[],"_links":{"self":[{"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/pages\/2114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/comments?post=2114"}],"version-history":[{"count":21,"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/pages\/2114\/revisions"}],"predecessor-version":[{"id":4278,"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/pages\/2114\/revisions\/4278"}],"wp:attachment":[{"href":"https:\/\/hospital.dent.osaka-u.ac.jp\/wp-json\/wp\/v2\/media?parent=2114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}